Upgrade Your Workflow with Premium Service Orders!
Take control of your shop’s work orders like never before. Premium Service Orders adds powerful enhancements that give you deeper visibility, better documentation, and a more professional experience for your customers—all seamlessly integrated into your existing HibbittsAutoPro workflow.
Track Jobs Your Way — Custom Work Order Statuses
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Define Your Own Statuses: Create statuses such as Technician In Progress, Waiting for Parts, Customer Notified, or any workflow stage your shop uses.
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Faster Filtering: Instantly filter your Work Orders list by any custom status to see exactly where each job stands.
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Protected System Statuses: Open and Closed remain as core statuses to keep your reporting accurate.
Show the Story Behind Every Repair — Photo Attachments
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Attach Photos per Line Item: Document vehicle condition, damage, repair progress, or replaced parts directly on each line item of a work order.
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Photo Descriptions: Add comments to each photo so customers know exactly what they're seeing.
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Clean Thumbnails: Images automatically display in square thumbnail format for a tidy and consistent layout.
Share What Matters — Customer Visible & Internal Notes
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Internal Notes: Add technician or shop-only notes hidden from customer view for internal communication.
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Customer Notes: Provide detailed explanations or recommendations that appear on printed and online estimates or invoices.
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Total Control: Use the visibility toggle on every note to decide who should see what.
Enhanced Online View for Customers
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Photo-Rich Online Estimates: Customers receive a clean online view showing their job status, photos, and notes.
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Better Transparency: Reduce phone calls and confusion by giving customers a complete picture of their repair.
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Click-to-Pay Ready: When paired with Stripe integration, customers can pay their invoice directly from the online page.
Made to Work Seamlessly with Your Existing System
Premium Service Orders integrates perfectly with your current setup—just like our Premium Printing and Stripe Click-to-Pay features. Your team gets stronger tools without changing familiar workflows, and your customers enjoy clearer communication and a modern experience every step of the way.